inner-6

QAOK

Institutional Governance And Management
Utilising data to drive improvement
17 Mar 2017

Data collected during quality assurance processes to assure standards are used for quality enhancement purposes.

 

Purpose

The purpose of this practice is to encourage quality enhancement. The volume and complexity of the data collected from various sources may hinder staff comprehension and utilisation for enhancement. Large data sets can be broken down and analysed to address the specific needs of particular academic units and presented in a user-friendly fashion. Such data will help staff identify and understand particular problems and formulate improvement measures.

 

Outcome

The outcome of the practice is enabling continuous improvement through repackaging the data collected during quality assurance processes on a regular basis for. Actions taken in response to the data collected will be conveyed to the stakeholders. Such an arrangement strengthens mutual communication that provides the basis for mutual trust and supports regular data collection from the stakeholders.