A strategic analysis of the key stages in the student life cycle helps to identify and target the different types of support services needed throughout the student journey.
Purpsoe
It is important to have a clear vision of the key stages in the student journey. Services are designed to support students throughout their journey at different key stages. A visual representation of a student journey can be defined by various stakeholders (e.g. students, parents and teachers) together to highlight any points of concern and significance. An analysis of the student journey helps identify appropriate student services at points which are critical to student success and progress, and when students may experience unexpected difficulties. The analysis also helps staff identify areas of collaboration across services to achieve greater effectiveness.
Outcome
The analysis of student journey improves understanding of the whole student experience to ensure services are provided at critical points to help students stay on track with their studies through collaborative efforts of staff from different service areas.